book_call()
/aboutchandigarh, indiasince 2007surinder thakur

I started in 2007 as a UI engineer. Eighteen years later, I design for AI.

Eighteen years of UX. Nielsen Norman Group and Human Factors International certified. 120+ projects shipped across enterprise, consumer, and SaaS. Today the focus is AI-Ready Website Design — helping brands become citable by ChatGPT, Claude, and Perplexity while still converting the humans who visit.

I started in Chandigarh as a UI engineer building for the early web. Spent years inside enterprise design ops for Fortune 500 clients. Shipped consumer surfaces at scale. Led design at a Series A DTC brand in Dubai. Built an AI UX intelligence platform that trained 12,000+ designers. Every chapter compounded into one answer: the brands that get cited by AI win the next decade of the web.

§ 01Careerwhere I've been

The path here.

VP Design
Puffy · VP Design

Led design and conversion for a Series A DTC mattress brand. Scaled design system across 4 locales. Owned the homepage, PDP, checkout, and post-purchase flows.

2022–2024
Lead Product Designer
AJElite · Lead Product Designer

Owned the product design for a real-estate SaaS platform. Built the design system from scratch. Shipped dashboard, onboarding, and reporting surfaces.

2020–2022
Senior UX Designer
Success Agency · Senior UX Designer

Designed conversion-focused landing pages and funnels for B2B clients. Established the agency's conversion audit process.

2018–2020
UX Designer
Net Solutions · UX Designer

Enterprise UX for Fortune 500 clients. First exposure to large-scale design systems and design ops.

2014–2018
§ 02Stacktools and methods

How the work gets made.

01 · Foundation
  • NN/g certified UX
  • HFI CUA + CDPA
  • 19 years shipped
  • 120+ projects
02 · AI Tooling
  • Claude (workflow + API)
  • Cursor + Lovable
  • Replit + v0
  • ProUX intelligence
03 · AI-Ready
  • llms.txt strategy
  • JSON-LD schema
  • Citation tracking
  • Conversational layer
04 · Conversion
  • Funnel diagnostics
  • A/B testing
  • +67% Puffy revenue
  • $100M+ measurable
§ 03Credentialswhat I've studied

Training and certifications.

01 · Nielsen Norman Group2019
UX Master Certificate

Completed 5 courses across research, interaction design, and strategy.

02 · Human Factors International2017
CXA (Certified XA Professional)

Deep dive into cognitive science applied to digital interface design.

Always happy to talk about the work.
→ book_intro_call()