- Increased revenue by 35%
- Checkout conversions increased by 21%.
Users leave.
I design the reasons
they stay.
Most apps lose three of every four users within days. I'm Surinder. 19 years in mobile, SaaS and eCommerce, designing why people tap, trust, and come back.
How much is churn costing you?
Certified UX Designer
at Puffy
founders
for 2 years
SaaS & eCommerce
How I help
Three fixed-price services, built for founders.
A running AI application in 4 to 6 weeks, not another deck.
founders
SaaS & eCommerce
A tested app prototype in 4 weeks, built on 19 years of mobile UX.
SaaS & eCommerce
for 2 years
+67% revenue at Puffy came from fixing the buying journey, not the traffic.
at Puffy
founders
Available for new projects
Fixed scope, 3 to 6 weeks
satisfaction
delivered
Recent Case Studies
Successfully aligned user needs with business objectives to drive significant impact.
Puffy Ecommerce
ProUX
- Increased user engagement by 35%
- Reduced onboarding friction by 40%.
Screens are easy. Behaviour is hard.
Persuasion, Emotion, Trust. One job: remove the friction between people and what they came to do.
Persuasion
Anchors, defaults, and framing decide what users pick long before they think about it. I place them on purpose.
Emotion
People remember how the product felt at the moment of doubt, not the screens. I design that moment first.
Trust
One wrong AI answer costs more than ten right ones. I design the recovery, not just the happy path.
Trusted by Founders Worldwide
See how AI-First UX translated into measurable gains for SaaS & eCommerce teams.
Hear It From the Founders
Unscripted clips from the people who signed the checks.
Professional Certifications
Continuous learning and professional development through industry-leading bodies.
Pick your sprint.
Fixed scope, fixed price, and a date that holds. Every engagement is run by me, start to finish.
End-to-end product design
A running application, not mockups
Deployed on Vercel
4 to 6 week fixed timeline
Weekly progress call
Full handoff, design and code
A running application, deployed on Vercel
A user-tested prototype
3 to 4 week fixed timeline
Built on 19 years of mobile UX
Interactive Figma prototype
Full handoff, files and findings
From brief to tested prototype in 4 weeks
Full buying journey optimization
3 to 4 week fixed timeline
4 to 6 week fixed timeline
Built from buyer behavior
A/B-test-ready handoff
Full handoff, design and rationale
Full handoff, working responsive code
The playbook behind +67% revenue at Puffy
Prices in USD. 30% to start, the rest only as milestones ship. Scope locks before we begin, so the price never moves.
Everything you need to know about pricing, service, and terms.
The eCommerce Optimization sprint. Your full buying journey, landing to checkout to reorder, optimized in 3 to 4 weeks. Every change ships as a testable hypothesis, so you can measure what it recovers. Need the changes built too? Pick Design + code for $12,000.
Founders get the product. Designers get the craft.
Mentor to working designers for over a decade. Honest reviews of your portfolio and real work, on ProUX.
Not ready yet? Stay close.
One email when new patterns ship, pulled from live projects. The first 5 retention patterns are free on signup.